cv / resume

Sarah Letchford

Jr DevOps Engineer for Department of War and Chemical, Biological, Radiological/Nuclear Sergeant at US Army

I like building systems that make people faster, less confused, and a little less annoyed. That means AWS work in government and enterprise environments, plus personal full-stack product work deployed on Railway with PostgreSQL behind it. I love a good API integration, I like using Unity to turn long mobile wait states into playable moments, and I am comfortable treating Snapchat Lens Studio as a real product skill instead of a gimmick.

CompTIA Network+CompTIA Security+SwiftUI + Native iOSAWS Lambda Automation

Featured work

Deduci App

A native iOS learning app that helps students turn voice memos into better questions for professors, reducing the gap between 'I know I am confused' and actually knowing what to ask.

Native iOS applicationSwiftUI / Native iOS / Node.js
Deduci Demo
Professional headshot of Sarah Letchford
Shawnee State UniversityB.S. In progress in Digital Simulation and Gaming Engineering Technology with coursework in systems programming, graphics, and linear algebra
UCLAApplied Mathematics, Biochemistry, and UCLA AFROTC background
OUCalculus III, Discrete Mathematics, and Biology coursework

Deduci App | iOS and Android

Professional headshot of Sarah Letchford
Sarah Letchford

Jr DevOps Engineer for Department of War and Chemical, Biological, Radiological/Nuclear Sergeant at US Army

Deduci formerly trivi.dev

A native iOS learning app that turns lecture voice memos into sharper questions to ask a professor, because raw confusion is not the same thing as a useful office-hours question.

This project ties together SwiftUI, backend integration, AI-assisted workflow design, and the general belief that study tools should be more useful than the stuff that keeps getting paywalled. I also like Unity as a mobile game-development answer to long, costly de-dupe loads, because if a heavy backend pass is going to take time, I would rather turn that wait into something interactive than leave the screen dead.

Native iOS applicationVoice Memos to Questions

app deployment to apple app store / live

Ongoing

Deduci App

A native iOS learning app that helps students turn voice memos into better questions for professors, reducing the gap between 'I know I am confused' and actually knowing what to ask.

Turned a class-project idea into a sharper product story with real deployment, real data handling, and a clearer reason to exist.

  • SwiftUI
  • Native iOS
  • Node.js
  • TypeScript
  • PostgreSQL
  • Railway
  • Full-stack integration
  • Product design
US ArmyTraining / Signal Support

CBRN Sergeant / Readiness, training, and systems support

2020 - Present

US Army CBRN Operations

Army work centered on readiness, training, equipment accountability, and technical support for systems that have to stay reliable when the job gets messy.

E5 with strong foundation in leadership, training, and technical troubleshooting of equipment in a variety of conditions with lots of sand.

  • Training
  • Readiness
  • Signal support
  • Technical troubleshooting
  • Equipment oversight
ANC / NCAA sportsLED / Replay Systems

ANC Operator / LED, replay, and live event systems

2023 - Present

ANC Sports Operations

Game-day operations work focused on LED signage, servers, playback, and the fast troubleshooting needed to keep live sports systems running cleanly.

Strengthened my comfort with live troubleshooting, operational timing, and keeping technical systems stable while the event is already in motion.

  • LED systems
  • Replay
  • Live playback
  • Server troubleshooting
  • Game-day operations

Credentials

Certifications and direct contact

Net+ and Sec+ certified with experience in Postgres and Redis

Certifications

  • CompTIA Network+
  • CompTIA Security+

Top skills and contact

  • Swift
  • Android Studio
  • Unity
  • Snapchat Lens Studio
  • Location: Columbus, Ohio, United States
  • Email: sarah@thinkturbo.dev
  • LinkedIn: linkedin.com/in/sarah-letchford-4b4088201
  • Project: Deduci on the App Store

Background

UCLA, Shawnee State, athletics, and current technical work

This is not just a list of links. It is a compact explanation of the environments that shaped how I work.

Yakshna Solutions

Current junior DevOps engineering work supporting AWS cloud operations as a government contractor.

Root Insurance

Built automation that connected Slack, ServiceNow, AWS Lambda, and Python services to reduce manual IT triage.

US Army

CBRN Sergeant responsibilities spanning readiness, training, technical support, and operational coordination.

ANC, UCLA, and Shawnee State

Live NCAA operations plus a background that connects UCLA applied mathematics and biochemistry, Shawnee State University (SSU) simulation and gaming engineering, and athletics experience in SSU track and field and SSU cross country.

Academic and athletics background

Shawnee State University

B.S. in Digital Simulation and Gaming Engineering Technology, SSU track and field, SSU cross country, and linear algebra.

UCLA / AFROTC Det 055

Applied mathematics and biochemistry at UCLA, alongside UCLA AFROTC experience.

Professional experience

Production engineering work with measurable operational impact

This section focuses on work I did in professional environments, including the Root Insurance automation work connecting Slack, ServiceNow, and AWS Lambda.

Root InsuranceLambda / Slack / ServiceNow

IT Specialist II / Automation Builder / Internal platform and workflow engineering

February 2024 - March 2026

Root Insurance Automation

Built internal automation that turned Slack issue intake into structured ServiceNow ticket creation using AWS Lambda and a Python Flask service, with attachment support, decision-tree routing, and smarter handling for account lockout cases.

Reduced friction between user requests and IT operations while creating more structured tickets and more reliable training outputs in an enterprise environment, alongside broader AWS workplace experience relevant to government and enterprise solutions.

  • AWS Lambda
  • Python
  • Flask
  • Slack API
  • ServiceNow API
  • Prompt engineering
  • Retrieval augmentation

Profile

The throughline behind the work

Across academics, athletics, product building, and technical contracting, the common thread is disciplined execution and clear communication.

Civilian work

Current government-contractor DevOps work focused on cloud operations, with prior Root Insurance automation work spanning AWS Lambda, Python Flask, Slack, ServiceNow, and internal training workflows.

Personal work

I build games and products that reward focus and skill development rather than gambling-style feedback loops. Outside of work, I drink unreasonable amounts of yerba mate, run with my dog, and read Philip K. Dick novels by the beach.

Approach

How I usually work through a problem

More about my background
01

Find the real bottleneck

The annoying, slow, or brittle part. Not a more abstract version of it.

02

Keep it usable under pressure

Real users, live events, and bad days are the actual test.

Next step